COVID-19

FOR EACH EXCEPTIONAL CIRCUMSTANCE,
EXCEPTIONAL MEASURES !

OUR COMPANY IS ENGAGED TO WELCOME YOU IN THE BEST POSSIBLE SECURITY CONDITIONS.

WE ARE PUTTING IN PLACE A NUMBER OF MEASURES TO PROTECT YOU AS SOON AS THE RECOVERY IS ANNOUNCED. HERE ARE THE PROCEDURES THAT WE WILL PUT IN PLACE TO WELCOME YOU :

SETUP INSTRUCTIONS OF YOUR TRANSFER :
  1. Our drivers wear a mask during their service.
  2. Your transfer will not involve any contact.
  3. A minimum distance of 1 meter will be maintained between each passenger in our vehicles.
  4. We provide you with a private vehicle by reservation only (couple, family or single only, no sharing).
  5. All our vehicles are ventilated, cleaned and disinfected after each service.
FLIGHT INSTRUCTIONS :
  1. A video safety briefing of the flight is broadcasted on large screens. Please pay attention.
  2. Each client will be taken by a member of the team to their balloon, respecting the social distance of 1 meter.
  3. In the basket, each compartment has a transparent plastic separation to ensure full protection during the flight.
  4. All the baskets are cleaned and disinfected after each flight.
BREAKFAST INSTRUCTIONS:
  1. The collective Berber breakfast that is held in the caidal tent after each flight is currently canceled until post COVID 19.
  2. The private “gourmet” breakfast served on the ROYAL flight is maintained.
  3. Coffee and tea served to welcome you to the air base camp are maintained.
WE OPTED FOR A CHANGE OF HABITS AND NEW WORKING METHODS FOR THIS EXCEPTIONAL EXPERIENCE. YOU ARE GUARANTEED MAXIMUM PLEASURE AND SAFETY WHILE RESPECTING THE SANITARY CONDITIONS TO PREVENT COVID-19.